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Local Senior Help in Salt Lake and Tooele Counties

Short, sourced answers for Salt Lake and Tooele County families.

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Last verified: October 2026

What is Salt Lake County's Area Agency on Aging?

Salt Lake County Aging & Adult Services is the county's Area Agency on Aging, at 2001 South State Street, Suite S1-600, Salt Lake City, reachable at 385-468-3200 for eligibility and Meals on Wheels enrollment.

It also runs programs such as Rides for Wellness and volunteer services, and is the local doorway to the Aging Waiver. Existing Meals on Wheels clients call 385-468-3220.

Who helps seniors in Tooele County?

Tooele County Health Department's Aging Services, at 435-277-2420, provides the Area Agency on Aging programs for Tooele County, including Medicare counseling, Senior Medicare Patrol and dementia caregiver support groups.

Tooele County's long-term care ombudsman line is 435-277-2350.

Who do I call about a problem in a nursing home or assisted living?

Call the Salt Lake County Long-Term Care Ombudsman at 385-468-3255 (weekdays 8 a.m. to 5 p.m.) for help resolving a resident's problem, or file a licensing concern with DLBC; for suspected abuse call Adult Protective Services at 1-800-371-7897.

Call 911 first if anyone is in immediate danger.

Where can I get free Medicare counseling in Salt Lake County?

Utah's State Health Insurance Assistance Program (SHIP) provides free Medicare counseling through local aging agencies; start with Salt Lake County Aging & Adult Services at 385-468-3200, or Tooele County Aging Services at 435-277-2420.

Counselors are unbiased and do not sell plans.

Who answers questions about the New Choices Waiver?

The New Choices Waiver program office at Utah DHHS: 801-538-6155 (option 6) or 1-800-662-9651 (option 6), newchoiceswaiver@utah.gov.

Medicaid financial eligibility is decided separately by the Department of Workforce Services.

Is SLC Senior Advisor a government agency?

No. We are an independent referral service, not affiliated with any government agency, Salt Lake County or the State of Utah; the public agencies above provide their services directly and free.

We point families to them whenever they are the right answer.

Where can Salt Lake caregivers find respite?

Salt Lake County Aging & Adult Services (385-468-3200) runs caregiver support programs, adult day programs provide daytime respite, and the Aging and New Choices waivers list respite among their services for eligible people.

Some assisted living facilities also offer short respite stays; Utah's rule includes a section on respite services.

Is there help with transportation to medical appointments in Salt Lake County?

Salt Lake County Aging & Adult Services runs a Rides for Wellness program through its 385-468-3200 line, and both the Aging Waiver and New Choices Waiver list non-medical transportation among their services.

TRAX and FrontRunner serve many hospital campuses; ask about paratransit eligibility for riders who cannot use fixed routes.

At a glance

Public agencies providePublic agencies do not provide
Aging servicesMeals, caregiver support, waiver intakeFacility placement for a fee
OmbudsmanFree advocacy for residentsLicensing citations
SourceUtah rules, DLBC, DHHS, county and federal pagesLegal, medical or financial advice

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